Move from a HERO culture to a TEAM culture!
The biggest challenge for an organization engaged in digital transformation is to move from a HERO culture to a TEAM culture.
HERO cultures work well within siloed organizations where hierarchical authority structures are how things get done.
HERO cultures do not incentivize collaboration unless the outcome is controlled, as well as mutually beneficial, to leadership.
HERO’s withhold information that could help the team solve a problem. Instead of contributing they swoop in later with an answer, depriving the team of productive conversation and collaboration toward the answer.
Great TEAM cultures collaborate, compromise, and ultimately align toward what is best for the business and customers. It becomes less about the individual contribution, and more about the partnerships and accomplishments made together.
Team success requires transparency and collaboration between departments and leaders of said departments — the walls have to come down — the cards have to be shown, not hidden in sleeves.
The biggest challenge is convincing a lone HERO to join the TEAM huddle.